There are powerful features in CommerceExpert/WebClerk for managing "Multiple Sites". These include "Data Synchronization" of key Sales files, "GL Reporting"," Import/Export", "webClerk" internet serving and "Remote Access". These tools may be used in combinations.
1. The purpose of "Data Synchronization" is to blend data from Salespeople who operate stand-alone versions of CommerceExpert/WebClerk while separated from the main data base for periods of time.
2. The great power of "Data Syn" is that it enables a user to operate disconnected from any network and yet centralize the storage of key selling information.
3. Weaknesses are the large amounts of data to be managed and the need to return "Echo" files to resolve conflicts generated during the synchronization. This is a minor issue with individual Salespeople but becomes significant between organizations.
1. "GL Reporting" treats each business site as a seperate profit center. Each site performs its full business functions and condenses the results into "General Ledger" entries.
2. Strengths of "GL Reporting" are the simplicity of data transfer and the very direct ability to measure the performance of each profit center.
3. The weakness of this method is the lack of details transferred. This is typically compensated for by sending data backup to the central office and/or using "Remote Access" to “visit” the sites.
1. "Import/Export" allows control over every file and field in the database.
2. Specific Import and Export patterns may be saved and reused.
3. The data is updated on a Master/Slave basis rather than the blending available through "Data Sychronization".
4. There is complete control over every file and field in the database.
1. webClerk allows a very limited set of features to provide security for the home data. The features are limited to Posting Forum Discussions (public notes), Service Requests (private notes), Placing Orders, Viewing Order Status, Viewing Technical Notes,and FAQ.
2. Available anywhere the web is available.
3. Data and Order entry completed at the Customer's site with no transmission errors.
4. Data instantly updates in the main data file.
1. "Remote Access" allows authorized off-site computers to “visit” a site and operate as members of the local network.
2. Strengths of "Remote Access" are its simplicity of data management and the high degree of control and detail which can be managed. For instance, if purchases need to be approved before they are committed, the central operation could come on-line several times a day to view and approve specific actions while having full access to all the data used in making the decision. Credit approvals, pricing decisions, purchasing and many other actions can be centrally managed while giving the local operation flexibility to quickly respond to its market.
3. The limitations of "Remote Access" is the requirement to be attached to some type of Wide Area Network (WAN) and the decreased speed of WAN’s. To best secure the network, an Authorized User may be required to sign-on and authenticate their identity. The system would then hang up and call them back at a pre-designated phone number.
If you are connected remotely at a long distance (per telephone definition) and access the network for long periods, there would be long distance telephone charges. This can be overcome to a great extent using the Internet to obtain access. You can compensate for speed loss by using ISDN or faster connections.